Privacy Policy

Last updated · September 2026

Test Drive Pro (“TDP”, “we”) provides dealership software for tracking test drives, verifying customer identity, capturing digital agreements, and reporting salesperson performance. The iPhone app includes this dealership workspace as well as optional location sharing. This policy describes what information we collect, how we use it, and the choices available to dealerships and drivers.

Information we collect

When a dealership uses Test Drive Pro, we collect information necessary to operate the service: the dealership’s business details, user account data for employees (name, email, role), test drive records (vehicle, driver, timestamps, salesperson, outcome), and the output of ID verification through our integration partners (Microblink BlinkID on-device capture and IDScan DIVE Online verification). Digital agreements include signatures, TCPA consent where captured, and copies of driver identification. Customer and co-buyer records can include name, email, phone number, address, date of birth, license number, expiration date and fields read from the identification document. We also retain sales outcomes, sale and deposit amounts, commission amounts and payment status, profile information and notes entered in the workspace. Scan records include processing duration and technical failure details for troubleshooting and usage reporting.

Optional iOS location sharing

When a staff member explicitly starts location sharing for an assigned active drive, the iOS app collects the phone’s GPS coordinates, reported speed, accuracy and timestamps, including while the app is in the background if permission is granted. The phone must travel with the vehicle. The recording staff member and authorized managers at the same dealership can view these updates. We use them to show drive location and, when enabled, confirm departure and return to the dealership. Location is not collected before sharing starts, and sharing stops when the drive returns, the user stops it, or app access is revoked.

The app sends your account identifier and an app-generated device identifier to associate an active tracking session with the signed-in staff member and one phone. The device identifier is stored in the iPhone Keychain and kept across sign-out; it is not an advertising identifier. We also record consent, sharing start and stop, and return events to operate the service. Account and activity records are used to report staff participation, feature usage, and return totals within Test Drive Pro. We do not use these identifiers or location updates to track you across other companies’ apps or websites for advertising.

Staff can stop sharing in the app or withdraw location permission in iOS Settings. Temporary offline samples are encrypted on the phone and cleared after upload, sign-out, or stopping. The daily cleanup removes precise server location history older than 30 days; a record of consent and return can remain with the drive. A dealership must inform the driver before enabling location sharing. Contact support@testdrivepro.co about access or deletion.

Document capture and maps

When you choose to scan or upload identification, the workspace uses the camera or selected photos to capture the front and back of the document. Images are sent to our storage and to IDScan DIVE Online for document verification; uploaded images can remain with the dealership’s scan records even if verification does not complete. The current verification flow does not request a selfie or perform face matching.

The live workspace map uses Google Maps. Loading it sends Google technical request information, such as the device’s IP address, browser information and the map area requested. Google’s Privacy Policy applies to its processing. If Google Maps cannot load, an OpenStreetMap map may be used; its tile provider receives the technical requests needed to display that map. See the OpenStreetMap Foundation Privacy Policy. Dealership address lookup during setup sends the entered business address to the US Census geocoding service to suggest a location for administrator review.

How we use information

Information is used to operate the service on behalf of the dealership, surface live lot visibility, verify identity, retain signed agreements for the dealership’s compliance needs, push lead and deal-jacket data to the dealership’s connected systems (CDK, Tekion, DealerSocket, DriveCentric, RouteOne, and similar), compute commissions and performance metrics, and render public salesperson profiles at the salesperson’s election.

Sharing

Dealership customer data is shared only with that dealership, the integration partners configured by that dealership, and subprocessors we use to operate the platform (hosting, database, email). We do not sell personal information. We comply with lawful requests and cooperate with dealership-directed disclosures.

Retention

Test drive records, signed agreements, and ID verification results are retained for the dealership’s configured period and applicable legal retention requirements. Dealerships may export records at any time and may request deletion subject to legal retention obligations.

Your rights

Drivers may contact the dealership where they test drove a vehicle to exercise rights available under applicable law, including access, correction, and deletion. California, Virginia, Colorado, Connecticut, and other state-specific rights are honored through the dealership controller. Contact support@testdrivepro.co for assistance.

Security

Test Drive Pro uses encryption in transit and at rest, role-based access control, audit logging, and least-privilege access for operations staff. ID capture occurs in the dealership workspace, including its iPhone web view. Document images and signed agreements are stored as dealership records and are subject to the retention and access practices described above.

Changes

We will post updates to this policy here and, for material changes, notify dealerships in-app or by email.

Contact

Questions? Email support@testdrivepro.co.